Returns and refunds

When you buy online, you can cancel your order for any reason within 14 days of the day you receive the parts. If your order came in more than one delivery, the 14 days start when you receive the last one.

To cancel, tell us clearly within those 14 days. The easiest way is to email Rick at shipping@101club.org with your name, your order number and which parts you are returning.

You then have a further 14 days from telling us to send the parts back. Please pack them carefully. Where to send them:

Who pays to post the parts back when you change your mind:

The customer pays to post parts back if they change their mind. The club pays for returning faulty or incorrect parts.

We will refund the price of the parts, and the standard postage you paid to have them sent to you, within 14 days of receiving them back (or of you showing us proof that you have sent them, if that is sooner).

Whether the extra you paid for signed-for delivery is also refunded:

The standard delivery cost is refunded. The extra paid for signed-for delivery is not refunded if you change your mind.

We refund to the card you paid with. If a part comes back used or damaged beyond what was needed to look at it, as you might in a shop, we may take off an amount for the loss in its value.

Fuel tanks are sent directly from the manufacturer, and you have the same right to cancel as for any other part. How to return one:

If you joined or renewed online, you can also cancel your membership within 14 days of paying, by emailing shipping@101club.org. How a membership cancellation is refunded:

A membership cancelled within 14 days of joining is refunded in full. After 14 days, memberships are not refunded.

Parts must be as described, fit for purpose and of satisfactory quality. If a part is faulty, damaged or not what you ordered, please email shipping@101club.org with your order number and what is wrong. A photo helps.

• Within 30 days of receiving it, you can reject a faulty part and get a full refund.
• After 30 days, we will repair or replace it. If that isn't possible, or doesn't put it right, you can have a refund or a price reduction.

When a part is faulty or wrong, we pay the reasonable cost of sending it back. These rights come from the Consumer Rights Act 2015 and are in addition to your 14 days to cancel.

See also our Terms of sale. If you are unsure about anything, please get in touch before sending anything back.